Terms and Conditions
Welcome to Hair India. By accessing our website, you agree to comply with and be bound by the following terms and conditions.
“Site” refers to the Hair India eCommerce platform. “User” refers to anyone who accesses the site.
We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice.
Our products are available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We accept various payment methods including major debit cards and credit cards. Our site supports transactions in USD and EUR. Exchange rates are determined by the payment processor.
We ship to multiple countries and shipping costs are calculated at checkout. Delivery times vary based on location and shipping method chosen. International orders may be subject to customs duties and taxes.
Users may create an account to access additional features. Account holders are responsible for maintaining the confidentiality of their account information.
We are not liable for any direct or indirect damages arising from the use of our products or website.
We may update these terms from time to time. Users will be notified of any significant changes through our website.
For any questions about these Terms, please contact us at support@hairindia.com.
Shipping Policy
1. Shipping Rates & Delivery Estimates
- International Shipping: We offer shipping to the USA and Europe. Shipping rates are calculated at checkout based on the destination and weight of the package. Delivery times vary by destination:
- USA: 7-14 business days
- Europe: 7-14 business days
2. Processing Time All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
3. Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes Hair Indian is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages Hair Indian is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Shipping Destinations We currently ship to the following regions:
- USA
- Europe
7. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Orders with multiple items may ship in separate packages.
8. Order Cancellations and Changes Once an order is placed, it cannot be modified or canceled. Please review your order carefully before finalizing your purchase.
9. Certification All our hair extensions are certified to ensure they meet the highest standards of quality and authenticity. Each product comes with a certification that guarantees:
- 100% human hair
- Ethical sourcing
- No chemical processing
- Long-lasting and durable